Shipping
We only ship to Australia and New Zealand, all orders are shipped from our Sydney warehouse. Orders placed before 11.00 AEST are generally shipped the same day Mon-Fri.
For Australian orders you can choose standard Australia Post Parcel service or Australia Post Express. For New Zealand we only offer a standard air freight service via Australia Post which is then delivered via New Zealand Post to you.
Australia Post Parcel service
- $9.90 flat rate per order
- Typical delivery time is 2-10 days depending on location
- You will be emailed a tracking number once your order has been dispatched
- You can track your delivery via the Australia Post website
Australia Post Express service
- $25.00 flat rate per order
- Typical delivery time is next day to metro locations, longer for regional
- You will be emailed a tracking number once your order has been dispatched
- You can track your delivery via the Australia Post website
New Zealand standard service
- $15.00 flat rate per order
- Typical delivery time is 3-10 days depending on location
- You will be emailed a tracking number once your order has been dispatched
- You can track your delivery via the Australia Post website
Delivery issues
If your delivery does not arrived as expected please check the tracking, Australia Post may take your parcel to the local post office and require collection. If the tracking indicates there is a problem please contact us, include your order number or the tracking number so we can investigate further.